Have a question? Need help with your roof configuration? Contact us and we'll be happy to assist. Please include details like your van's year, make, and model to help us provide a prompt and accurate response. Bonus points for attaching a few images. Thank you!
Please check our FAQ page first, as most of the commonly asked questions are answered there.
I sent my roof dimensions and within a day they send me a floor plan that had one less panel than what i originally thought I would need. I appreciate the honesty. The panels were super easy to mount and are extremely durable and well made.
Very quick shipping and competitive price. Everything you need to cool things off
I had it all!
Orion promptly answered all questions via email prior to my purchase, easing any concerns I had regarding making the correct purchase.
Installation was slicker than the driveway in February. The ONE thing that added an unnecessary hour or more to the install was finding out I needed a sealant to put between the roof mount bracket and the roof to prevent damage. The instructions say to apply a particular product not easily available, yet a common RV seal nonetheless. Orion again responded quickly, yet seems it would so easy to preload this information.
I used this stuff from Ace. Seems to have done the job (:
Thank you so much for your detailed feedback! We're thrilled to hear that you found our customer support helpful and that the installation process went smoothly overall. We appreciate your insight regarding the sealant information. We strive to provide clear and comprehensive instructions, and added that info to the page for future buyers. We want to ensure that our customers have all the necessary information to make their installation as easy as possible. We're glad to know the sealant from Ace worked well for you! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! - OVG
We ordered a new ventilation fan for our Winnebago Navion motor home from Orion Van Gear. The price was excellent - among the lowest we found and the delivery was very timely, packaged correctly, and the product was as advertised. Nice to deal with professional small business. Recommended without reservation.
We are delighted to hear that you were pleased with our pricing, delivery, and product quality. We strive to provide exceptional customer service and it's great to know that we met your expectations. Thank you for recommending us, we truly appreciate it. Happy travels!
I had made some washers, but these ones just make it look cleaner and there more secure. Nice job guys I would recommend them to anyone.
Installed on a 118 WB promaster cargo, paired with the Orion stealth roof rack, and the flush mount brackets, for a near seamless finished look. 2x of these is the perfect fit for 500w of solar, powering my goal zero 1500x is more then enough to keep a charge on all my tools, run my portable goal zero atla 50 fridge/freezer, and still have plenty of power to spare.
We're thrilled to hear that the setup with our Orion Stealth Roof Rack and flush mount brackets is working perfectly for you. It sounds like you've created an incredibly efficient and seamless solar solution for your Promaster. If you ever need anything else, we're here to help. Happy adventuring!
This is my second set of Kanulock Straps. They are a perfect tie down for my Stand Up Paddle Boards on the Orion Board Hooks. They really make us feel like our gear is secure.
Hi there! We're glad to hear that our product has helped give you peace of mind when it comes to securing your gear. Happy adventures!
The Rack looks amazing when installed. Took a long time to put together, but the instructions were amazing and easy to follow. Once installed it is extremely strong and solid.
I love my Fiamma awning! It's so easy to use and looks great on my Promaster. Installation was quick and Orion is a wonderful company to purchase from. I had a minor issue they they were extremely quick to respond and resolve it!
