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Customer Reviews
I called and told them what I needed on my roof and they set it up in solid works and got back to me with a plan, then sent out the rack and panels with every last nut, bolt and bracket needed, perfectly labeled in individual packets to complete the job. It took me about 10 hours on my own. I'm very impressed with the build quality of the rack, it is very solid and the fit and finish is excellent. Good work guys.
The reason I gave 4 stars, is because one of the packages came damaged and was missing some hardware. With that said everything else was great. Everything was labeled and separated. The material is strong. And customer service was amazing! Definitely will buy more products from this company
Sorry about the package! UPS likes to get frisky sometimes! Rack looks great. Looking forward to following your van adventures ;)
- Orion Van Gear
Learned about this product from watching expedition on prime tv. After researching the product I decided their recommendation had merit. I was not disappointed. From order to delivery everything was done quickly and professionally. Installation instructions were easy to follow and the rack was installed in two days. I was working solo. Only hiccup I had was a couple of screws were missing, not sure if I lost them or it was a packaging issue, but the Orion staff immediately sent me replacements. Excellent customer service. I would recommend this product to anyone looking for a roof rack
Crazy to think our racks on on TV shows now! *BLUSHING* We are so happy to hear that you were impressed with the quick and professional service from order to delivery. We apologize for the missing screws, but we are glad our customer service team was able to promptly send you replacements. Thank you for the recommendation and for choosing our product. Happy travels!
Not sure if I reviewed this rack yet or not. I've been reviewing so many items for this van build I've lost track! If you are planning on buying a roof rack for your Promaster van build, this is what you want. Sure you could [attempt to] make one yourself as I was originally thinking, but you would never achieve the quality and look of this awesome rack! Yes, it's expensive. In defense of that, it's SOLID and beautiful! I truly believe this rack will outlast the van (and probably me as well). Honestly, I can't say enough good stuff about the rack or Orion. I had a question about the installation and got an email reply the same day--and it was a Sunday! These guys truly care about what they do and they do it very well. This is my second van build and the first didn't have a rack. If I should happen to build another van, this rack will be on the procurement list, 100%. My setup is 600W Renogy solar (6x100w panels) with 2 Maxxair vent fans. The look is the setup that's essentially the picture that's with this item on the webpage. The guys at Orion emailed me a cad drawing confirming the fit prior to purchase and the fit is 'like a glove'. This rack allows me to add 50% additional solar as compared to my previous van build. Thanks, guys for the great product and super customer support!
Hi Robert,
Thank you so much for your detailed review! We’re thrilled to hear how satisfied you are with the roof rack and that our customer support could assist you so promptly. We strive to deliver both exceptional products and service, and it’s great to know we hit the mark for you. We’re honored to be a part of your van build, and thrilled that the CAD drawings ensured a perfect fit for your setup. Looking forward to supporting your future projects! Safe travels and happy building! - OVG
I purchased the Promaster 136" version of the Stealth+ roof rack. It fits the Velit 2000R air conditioner, Deluxe MaxAir Fan and two 200 Watt Renogy Solar panels with no issue. I am very pleased with my purchase and it looks great!
Thank you for your kind words! We are delighted to hear that it was a perfect fit for your Velit air conditioner, Deluxe MaxAir Fan, and Renogy solar panels. We take great pride in providing high-quality products that not only look great but also meet our customers' needs. Thank you for choosing our roof rack and happy travels!
I haven't seen it because my van is a couple of hundred miles away at a shop, bit my builder is impressed so that sounds good to me and should to you also. I'm looking forward to seeing it in the Spring.
Dear Arica,
Thank you for your great 5-star review! It seems like your Orion Rack is already making a great impression, even from a few hundred miles away. We're thrilled to hear that your builder is impressed – after all, if it's good enough for the pros, it's got to be something special, right? We can't wait for you to see and experience our product come spring. It's like waiting for a good season of your favorite TV show – but trust us, it's worth the wait. We're confident that it will add that extra spark to your van adventures. Until then, may your anticipation be as enjoyable as the product itself! Happy travels (eventually) and thank you again for choosing Orion Van Gear. Warm regards,
- Orion Van Gear
I installed the roof rack on my 2021 Ram Promaster. It was easy to install and looked incredible. Really transformed the look of my van and created an easy install for my solar. I sold that van and am now looking to build out another van and will be installing another Orion roof rack for sure!
Thank you for choosing our roof rack for your Promaster! We're thrilled to hear it made such a positive impact on your van's aesthetics and functionality, especially for your solar setup. As you embark on building out your next van, we definitely recommend trying our new upgraded rear deflector with built-in scene lights. It's a fantastic addition that could enhance your van’s functionality and style even further. Looking forward to seeing how Orion gear elevates your next van project.
- OVG ✨
I just recently finished installing the new rack with ladder and, the quality has been excellent. Everything fit together without any issues and installation was very easy without requiring equipment such as hoist/forklift, unlike the rack on my other Promaster.
I purchased this rack so that I would have the flexibility to configure the rack as needed for fans and solar. Thanks to its extruded aluminum design, this rack in infinitely configurable. My next big purchase will be a Fiamma f45 awning and lighting for the new rack.
Dear Arne,
Thanks for sharing your positive experience with the new rack and ladder on your 2023 Promaster! We're thrilled to hear about the seamless fit and easy installation. Your plan to add a Fiamma f45 awning and lighting to the rack sounds like a great next step. If you need any help or advice, our team is always here to assist. Happy van building and safe travels!
- Orion Van Gear ✨
Received as part of their amazing contest last year. Communication is top notch, some of the fastest responses from any company I have ever dealt with. Quality is second to none. Thanks to everyone at company!
Anthony,
Thank you for participating in our roof rack giveaway and congratulations on being the lucky winner out of hundreds of contestants! Your positive feedback about our communication and product quality truly makes our day. We're eagerly looking forward to seeing how our roof rack enhances your van. When you have a chance, please do share some images with us – it's always a joy to see how our products come to life in the hands of our valued customers. Here's to many great adventures with your newly equipped van!
Best wishes,
Orion Van Gear
Love my Stealth Rack and it looks great on my Promaster 1500. Custom built for my van I was able to install it simply. Love the look and love the usability and ability to simply customize.
